Data quality in analytics

Data quality in analytics determines whether the conclusions drawn from measurements are usable. Distortion tends to be more common than expected, and it is caused by recurring reasons: double measurement after a second tracker is deployed, unblocked internal and supplier traffic, automated activity from bots and monitoring tools, inconsistent campaign tagging, missing measurement on parts of the site after a redesign, and differing definitions of the same event over time. The result is reports that look convincing and lead to poor decisions. Basic hygiene is simple: maintain a documented measurement plan with event definitions, filter out internal traffic, regularly check for anomalies, and re-verify the measurement after every major change to the website. Date changes to definitions so you know from when the figures are comparable.

See also: KPIs for a marketer, Website migration without losing rankings, Conversion window.