AI for Administration is the area with the highest ratio of repetitive work, and therefore with the fastest payback on training. Practical topics are processing incoming documents and extracting data from them, sorting and drafting replies to recurring emails, transcribing and summarising meetings into minutes with action items, working with spreadsheets including cleaning and comparing data, preparing standard documents from templates, and checking the completeness of supporting documents. These are activities where an error has no dramatic impact and checking is simple, so they suit even less technically skilled people. It is key, in training, to also show the boundary – what may be entered into tools, since administration deals with personal data and contracts. Start with the task that takes up the most hours per week.
See also: AI for Preparing Offers, Internal AI usage policy, AI use case.